Privacy Policy

Person Responsible for the Website:
If you have any questions or concerns regarding your personal data, please contact us:
Karine Pilliguan
karine.pilig@videotron.ca

We collect personal information such as your name and email address through our online form. This information is collected for the purpose of responding to your inquiries, scheduling appointments, and sending you informational emails.

By submitting your personal information through our forms, you consent to its collection and use in accordance with this Privacy Policy.

The personal information collected will be used solely for specific purposes, namely to respond to your requests, manage appointments, and send you information related to our services.

Our company is hosted on the GODADDY.com platform. GODADDY.com provides us with the online platform that allows us to offer our services to you. Your data may be stored through GODADDY.com’s data storage, databases, and general applications. They store your data on secure servers protected by a firewall.

If this website were to become transactional, please note that all direct payment gateways offered by GODADDY.com and used by our company comply with the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our company and its service providers.

We may contact you to notify you regarding your account, to resolve issues related to your account, to resolve a dispute, to conduct surveys or questionnaires, to send updates about our company, or if necessary to contact you in order to enforce our Terms of Use, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email.

We share certain collected personal information with third parties, including the GODADDY platform and Google Analytics, to collect analytical data. These third parties are required to comply with our Privacy Policy and to protect your data. You will find links here to access 

GODADDY’s Privacy Policy 

and Google Analytics’ Privacy Policy.

Other third parties may access some of your data through integrated GODADDY applications. These third parties may have access to your data without your explicit consent. However, it should be understood that these are third parties fully approved by GODADDY and compliant with GODADDY standards.

Regarding our company: We do not sell or share your data. However, we may do so:
a. if required by law
b. if required for any legal proceedings
c. to establish or protect our legal rights
d. to buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our website to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

In order to ensure the protection of your security, we use the HTTPS security protocol (encrypted data) via the GODADDY platform when you transmit personal information to us. All data is stored on GODADDY servers and is secured. This data may be accessible to the GODADDY team but will never be used by GODADDY. This data is also accessible to our company.

We take all reasonable precautions to ensure that user data is secure and that users are protected; however, there is always a risk of harm. The Internet as a whole can sometimes be insecure, and therefore we are unable to guarantee the security of user data beyond what is reasonably practical through GODADDY servers.

You have the right to access, correct, and delete your personal data. To exercise these rights, please contact:
Karine Pilliguan
karine.pilig@videotron.ca

We retain your personal information for as long as necessary to achieve the purposes for which it was collected, unless otherwise stated. Below are the GODADDY and Google Analytics policies regarding cookie retention periods:

• GODADDY Cookie Policy
• Google Analytics Cookie Policy
   

This website uses Google Analytics and GODADDY, web analytics services provided by Google Inc. (“Google”) and GODADDY (GODADDY.com). Google Analytics and GODADDY use cookies, which are text files placed on your computer, to help the website analyze how users interact with the site in order to better understand them.

Cookies do not allow us to personally identify you. For example, cookies do not allow us to know which other websites you visit. The information generated by the cookie will be transmitted to and stored by Google and GODADDY on servers located in the United States. Google and GODADDY will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and Internet usage. Google may also transfer this information to third parties. Google will not associate your IP address with any other data held by Google.

By using this website, you consent to the processing of data by Google and GODADDY in the manner and for the purposes described above.

What if you do not wish to enable cookies?
You may withdraw your consent to the use of cookies at any time by:

Adjusting your web browser settings
If you wish to delete cookies stored on your device and configure your browser to refuse cookies, you may do so through your browser preferences. These cookie-related navigation options are usually found in the “Options,” “Tools,” or “Preferences” menus of the browser you use to access this site. However, depending on the browser, different methods may be used to disable cookies. To learn more, you may follow the referenced links below.

Please note that if you refuse cookies through your web browser, you will still be able to browse this website.

If you have any questions or concerns regarding your personal data, please contact us:
Karine Pilliguan
karine.pilig@videotron.ca

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

This Privacy Policy complies with Quebec’s Law 25 regarding the protection of personal information.

For the sending of promotional emails, we will only use your personal information if you have given us explicit consent. You will also have the option to unsubscribe at any time.

GODADDY, as a website creation service provider, generally has procedures in place to manage security incidents and protect the confidentiality of its users’ data. Here is how GODADDY may respond in the event of a privacy incident:

Incident Log:
GODADDY is likely to maintain a log of all security incidents, including those related to data privacy. This log would contain details about the nature of the incident, its severity, the data involved, and the measures taken to remedy it.

Immediate Measures:
GODADDY may promptly take steps to mitigate the risk of harm to affected individuals. This may include isolating the security breach, restoring affected data, and implementing security fixes.

Incident Notification:
Depending on applicable laws and GODADDY’s policies, the company may be required to notify you of any incident that presents a serious risk of harm to your personal data. This notification may include details about the nature of the incident, the data affected, the measures taken to address it, and guidance on steps you should take to protect your information.